ALL ONLINE ORDERS WILL BE DISPATCHED FROM OCTOBER 20th. READY TO SHOP IN STORE AT 666 FULHAM ROAD, SW6 5RX
FREE POSTAGE ON ORDERS OVER 150 WITHIN UK

Pre-ordered samples will be delivered from 20th October 2017. You will receive an e-mail confirmation with regards to the delivery. On any urgent delivery on pre-ordered items, please contact us for us to assist you.

Do I have to pay anything to return my items?

Returns at Adam and Alice are always free of charge, using our return methods.

 

How do I return an item?

  • Post the samples to our return address and e-mail us on confirmation of your returns.
  • Items must be in their original condition and you will be required to present the corresponding receipt.
  • All returns must be made within 14 days of the e-mail confirming shipment.
  • Returns are NOT accepted on discounted items.
  • Once the return has been approved (the items have to be in perfect condition and internal labels must be intact) you will receive a confirmation email indicating that the refund will be paid into your account within a few days.
  • Remember that payments to your credit card always depend on your bank/building society. Any issues with refunds please e-mail us at info@adamandalice.com

 

Please note: there may be slight colour variations from what you see on the pictures to the samples due to light effect.

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